Privacy Policy

1. Information We Collect

• Account information: name, email address, and profile details you provide during registration.
• Device information: device identifiers, platform details, and app diagnostics needed for security and reliability.
• Location and activity data: location pings, geofence events, and related history when tracking features are enabled.
• Usage information: interactions with dashboard and app features, error logs, and service performance signals.

2. How We Use Information

• Provide core monitoring, alerts, and family safety features.
• Maintain account security and prevent abuse or fraud.
• Improve product quality, app stability, and customer support.
• Comply with legal obligations and enforce platform policies.

3. How We Share Information

We do not sell personal information. We may share data with service providers that support hosting, analytics, notifications, and infrastructure operations under contractual privacy safeguards. We may also disclose data when required by law or to protect users, Sentinelr, or the public.

4. Data Retention

We keep information only as long as necessary for the purposes in this policy, including legal, security, and operational needs. Retention periods may vary by data type and account status.

5. Your Choices and Rights

• Review and update account profile information.
• Unpair or remove devices from the dashboard.
• Request help with data access, correction, or deletion.
• Control permissions such as location in your device settings.

6. Security

We use technical and organizational safeguards designed to protect personal data. No system is perfectly secure, but we continuously improve our controls and monitoring practices.

7. Children and Family Data

Sentinelr is designed for family safety use cases. Parents or guardians are responsible for lawful use in their jurisdiction, including consent and disclosure requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, additional notice in product surfaces.

9. Contact Us

For privacy questions, contact us at privacy@sentinelr.app.